Diane, thank you for re-posting this excellent and still very relevant piece! I like your ending, alluding to the TRANSCEND method for de-escalation, mediation, and conflict transformation that meets all parties' legitimate goals. Keep thinking outside the box!
Diane, thank you for re-posting this excellent and still very relevant piece! I like your ending, alluding to the TRANSCEND method for de-escalation, mediation, and conflict transformation that meets all parties' legitimate goals. Keep thinking outside the box!